seethelight Help

This section provides downloadable documents for your reference:

seethelight Consumer Price Guide

• seethelight Consumer Price Guide - from 1st July 2025

Customer Services

• seethelight Complaints Code of Practice*

• seethelight Complaints Flyer

*This Code of Practice has been approved by Ofcom

• seethelight Internet: Acceptable Use Policy

• Residential Telephone Service: Fair Usage Policy

• seethelight: Consumer Terms and Conditions (for orders from 6th May 2021)

• seethelight: Consumer Terms and Conditions (for orders placed up to and including 9th September 2019)

• seethelight: Consumer Terms and Conditions (for orders from 10th September 2019)

For seethelight competition terms & conditions, please click here.

• Direct Debit Form

• Third Party Form

• Legal Notices

• Your Bill Explained

Privacy Policy for www.seethelight.co.uk

seethelight's Privacy Policy is available to view online.

Cookie Policy for www.seethelight.co.uk

seethelight's Cookie Policy is available to view online.