At seethelight we value and encourage customer feedback on any aspect of our service.
Existing Customers
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No account?
If you don’t have an account with us yet, we would love to hear from you!
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Send us a WhatsApp and go about your day. We'll message you back within 48 hours.
Use this service if your query isn't as urgent and you can wait for a response.
FAQ's
Wireless & Broadband
How can I improve my wireless speeds?
How do I set up my devices wirelessly?
My IP address is not recognised
What speed would be right for me?
Voice
Can I take my phone number with me?
I can’t get a dial tone
How do I add Voicemail to my phone?
What are the call charges?
Billing
Why is my first bill more expensive?
How long is my contract?
How do I upgrade my services?
How do I cancel my services?
Sky TV
Can I get this deal if i have Sky TV already?
Who will bill me for my Sky TV services?
Can I upgrade the Original Bundle?
What is the upfront connection fee for Sky TV?