Brace yourself for super-fast residential broadband!
seethelight offer you super-fast broadband and digital voice services. We
use a fibre-to-the-home network, which makes ADSL and cable services look like something
from the steam age.
Place your seethelight order for:
- Ultrafast fibre optic broadband
- 12 month contracts
- Free wireless router*
- UK based call centre
- Free evening and weekend calls with line rental
- Unlimited downloads
*Please note, although we supply a free wireless router, seethelight
advertise our broadband speeds based on wired connections. If you connect wirelessly,
this may affect the speeds you receive. For more information on wireless speeds,
see our guides here.
Router delivery
If you are placing an order for broadband, seethelight will order you a free wireless
router. If you have already taken occupation of the property, this will be sent to you
via the Royal Mail. You should receive the router or notification of its delivery within
7 days.
If you have yet to take occupation of the property, seethelight will aim for you to
receive the router or notification of its delivery within 7 days of your occupation date.
A router delivery charge of £8.95 may be applicable and will be payable at
the end of the order.
Installation of your seethelight equipment
After you have placed your order, you will be advised whether an engineer is required
to install our equipment. If this is the case, you will receive a call from seethelight's
installation team called GTC.
A representative at GTC will offer you either an am (8-12) or pm (1-5) appointment and
will schedule this in with you.
When the engineer arrives at your property, you will notice they are wearing GTC
clothing and driving a GTC van rather than seethelight. This is because they are
seethelight's partner installation team.
If you have any doubts as to who the engineer is or where they are from, you can ask to
see their ID badges for validation, or call seethelight on 0800 331 7638 and we can confirm.
