Incidents and Planned Maintenance
There are 3 incidents or planned maintenances that may be affecting customers on our network.
386634: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(13 Mar 2026 08:26hrs)
Status: Currently open.
Location: Greenwich Millenium Village SE10.
Location: Greenwich Millenium Village SE10.
There is essential emergency maintenance taking place between the hours 22:00 until 08:00 on 15/03/2026 till 16/03/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
386633: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(13 Mar 2026 08:25hrs)
Status: Currently open.
Location: Blackwall E14 London E16.
Location: Blackwall E14 London E16.
There is essential emergency maintenance taking place between the hours 22:00 until 08:00 on 15/03/2026 till 16/03/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
385040 - MAINTENANCE AFFECTING TV SERVICES Last updated:(14 Mar 2026 11:10hrs)
Status: Closed.
Location: BS16 Bristol.
Location: BS16 Bristol.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Friday 13/03/2026. Customers may experience an interruption to their TV services for up to 1hour during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (14 Mar 2026 11:10hrs)
This Planned Maintenance was completed on Saturday, March 14th, 2026 at 11:10hrs.
This Planned Maintenance was completed on Saturday, March 14th, 2026 at 11:10hrs.
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