Incidents and Planned Maintenance
There are 16 incidents or planned maintenances that may be affecting customers on our network.
393937 :MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 09:41hrs)
Status: Currently open.
Location: DA11 Gravesend.
Location: DA11 Gravesend.
There is essential party maintenance taking place between the hours of 08:00 and 16:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
399475:THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 09:33hrs)
Status: Currently open.
Location: NG34 Sleaford.
Location: NG34 Sleaford.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398480:THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 09:32hrs)
Status: Currently open.
Location: SN7 Oxfordshire, IP1 & IP8 Suffolk.
Location: SN7 Oxfordshire, IP1 & IP8 Suffolk.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
396338: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 09:28hrs)
Status: Currently open.
Location: B17, B30, B4 Birmingham, TF11 & SY8 Shropshie.
Location: B17, B30, B4 Birmingham, TF11 & SY8 Shropshie.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
396304: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 09:25hrs)
Status: Currently open.
Location: NG3, NG7, NG12 Nottingham.
Location: NG3, NG7, NG12 Nottingham.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398015: MAINTENANCE AFFECTING SERVICES Last updated:(12 Jun 2026 08:49hrs)
Status: Currently open.
Location: London E10.
Location: London E10.
There is essential maintenance taking place between the hours of 08:00 and 12:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
397929: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 09:11hrs)
Status: Closed.
Location: Upton NN5, NN7.
Location: Upton NN5, NN7.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 09:11hrs)
This Planned Maintenance was completed on Monday, June 15th, 2026 at 09:11hrs.
This Planned Maintenance was completed on Monday, June 15th, 2026 at 09:11hrs.
399487: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 09:07hrs)
Status: Closed.
Location: Derby DE24, DE3, DE73.
Location: Derby DE24, DE3, DE73.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 09:07hrs)
This Planned Maintenance was completed on Monday, June 15th, 2026 at 09:07hrs.
This Planned Maintenance was completed on Monday, June 15th, 2026 at 09:07hrs.
398552: MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 09:01hrs)
Status: Closed.
Location: Aylesham CT3.
Location: Aylesham CT3.
There is essential maintenance taking place between the hours of 04:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 09:01hrs)
This Planned Maintenance was completed on Monday, June 15th, 2026 at 09:01hrs.
This Planned Maintenance was completed on Monday, June 15th, 2026 at 09:01hrs.
399492: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 08:58hrs)
Status: Closed.
Location: Bromsgrove, Birmingham B61.
Location: Bromsgrove, Birmingham B61.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 08:58hrs)
This incident was closed on Monday, June 15th, 2026 at 08:58hrs.
This incident was closed on Monday, June 15th, 2026 at 08:58hrs.
399511: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 08:58hrs)
Status: Closed.
Location: Hereford HR4, HR1 Kingstone HR2.
Location: Hereford HR4, HR1 Kingstone HR2.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 08:58hrs)
This incident was closed on Monday, June 15th, 2026 at 08:58hrs.
This incident was closed on Monday, June 15th, 2026 at 08:58hrs.
399575: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 08:57hrs)
Status: Closed.
Location: London RM9.
Location: London RM9.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 08:57hrs)
This incident was closed on Monday, June 15th, 2026 at 08:57hrs.
This incident was closed on Monday, June 15th, 2026 at 08:57hrs.
THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 08:56hrs)
Status: Closed.
Location: Edinburgh EH28 West Lothian EH54.
Location: Edinburgh EH28 West Lothian EH54.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 08:56hrs)
This incident was closed on Monday, June 15th, 2026 at 08:56hrs.
This incident was closed on Monday, June 15th, 2026 at 08:56hrs.
399731: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 08:56hrs)
Status: Closed.
Location: Bradford BD6.
Location: Bradford BD6.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 08:56hrs)
This incident was closed on Monday, June 15th, 2026 at 08:56hrs.
This incident was closed on Monday, June 15th, 2026 at 08:56hrs.
399729: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 08:54hrs)
Status: Closed.
Location: Birmingham B24.
Location: Birmingham B24.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 08:54hrs)
This incident was closed on Monday, June 15th, 2026 at 08:54hrs.
This incident was closed on Monday, June 15th, 2026 at 08:54hrs.
399732: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(15 Jun 2026 08:53hrs)
Status: Closed.
Location: Huddersfield HD0, HD2.
Location: Huddersfield HD0, HD2.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (15 Jun 2026 08:53hrs)
This incident was closed on Monday, June 15th, 2026 at 08:53hrs.
This incident was closed on Monday, June 15th, 2026 at 08:53hrs.
Contact seethelight
Customer Services:
0800 331 7638
E-mail:
Contact Us
Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
