Incidents and Planned Maintenance
There are 19 incidents or planned maintenances that may be affecting customers on our network.
406991 EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 10:04hrs)
Status: Currently open.
Location: Worcester WR4.
Location: Worcester WR4.
There is essential emergency maintenance taking place between the hours 21:00 on 11/08/2026 until 05:00 on 12/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406987 EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 10:00hrs)
Status: Currently open.
Location: Birmingham B1, B18, B3, B5.
Location: Birmingham B1, B18, B3, B5.
There is essential emergency maintenance taking place between the hours 21:00 on 11/08/2026 until 05:00 on 12/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406986 EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:51hrs)
Status: Currently open.
Location: Birmingham B31.
Location: Birmingham B31.
There is essential emergency maintenance taking place between the hours 21:00 on 11/08/2026 until 05:00 on 12/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406985 EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:49hrs)
Status: Currently open.
Location: Alcester B49 - Redditch B98.
Location: Alcester B49 - Redditch B98.
There is essential emergency maintenance taking place between the hours 21:00 on 11/08/2026 until 05:00 on 12/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406984 EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:47hrs)
Status: Currently open.
Location: Birmingham B61.
Location: Birmingham B61.
There is essential emergency maintenance taking place between the hours 21:00 on the 11/08/2026 until 05:00 on 12/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406057 MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:42hrs)
Status: Currently open.
Location: London UB10.
Location: London UB10.
There is essential maintenance taking place between the hours 09:00 until 13:00 on 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405054 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:40hrs)
Status: Currently open.
Location: Dudley DY8.
Location: Dudley DY8.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402565 EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:37hrs)
Status: Currently open.
Location: Darlington DL2.
Location: Darlington DL2.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402491 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:34hrs)
Status: Currently open.
Location: Bishop Auckland DL14 - Crook DL15.
Location: Bishop Auckland DL14 - Crook DL15.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402489: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:12hrs)
Status: Currently open.
Location: Braintree CO6 Colchester CO5.
Location: Braintree CO6 Colchester CO5.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402488: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:10hrs)
Status: Currently open.
Location: Chelmsford CM1.
Location: Chelmsford CM1.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405918 : MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 09:50hrs)
Status: Currently open.
Location: Blackwood NP12.
Location: Blackwood NP12.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 20/08/2026. Customers may experience an interruption to services for up to 2 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406828: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:27hrs)
Status: Currently open.
Location: Worcester WR4.
Location: Worcester WR4.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406827: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:26hrs)
Status: Currently open.
Location: Birmingham B1, B18, B3, B5.
Location: Birmingham B1, B18, B3, B5.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406825: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:23hrs)
Status: Currently open.
Location: Alcester B49 Redditch B98.
Location: Alcester B49 Redditch B98.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406823: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:21hrs)
Status: Currently open.
Location: Bromsgrove/Birmingham B61.
Location: Bromsgrove/Birmingham B61.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405000: MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:17hrs)
Status: Currently open.
Location: Barnstaple EX31.
Location: Barnstaple EX31.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407161: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:17hrs)
Status: Closed.
Location: London UB7.
Location: London UB7.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (10 Aug 2026 09:17hrs)
This incident was closed on Monday, August 10th, 2026 at 09:17hrs.
This incident was closed on Monday, August 10th, 2026 at 09:17hrs.
407160: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Aug 2026 09:16hrs)
Status: Closed.
Location: London EC1A, WC1X, N1, N1C.
Location: London EC1A, WC1X, N1, N1C.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (10 Aug 2026 09:16hrs)
This incident was closed on Monday, August 10th, 2026 at 09:16hrs.
This incident was closed on Monday, August 10th, 2026 at 09:16hrs.
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