Incidents and Planned Maintenance
There are 14 incidents or planned maintenances that may be affecting customers on our network.
400848: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:44hrs)
Status: Currently open.
Location: Gillingham ME8.
Location: Gillingham ME8.
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 24/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400776: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:43hrs)
Status: Currently open.
Location: Portsmouth PO3.
Location: Portsmouth PO3.
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 24/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400722: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:41hrs)
Status: Currently open.
Location: London E14 E3.
Location: London E14 E3.
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 24/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
399799: MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:39hrs)
Status: Currently open.
Location: Sittingbourne ME9.
Location: Sittingbourne ME9.
There is maintenance taking place between the hours of 00:00 and 06:00 on 24/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
399392: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:37hrs)
Status: Currently open.
Location: Multiple locations.
Location: Multiple locations.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 24/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398187: MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:31hrs)
Status: Currently open.
Location: Norfolk NR4.
Location: Norfolk NR4.
There is essential maintenance taking place between the hours of 08:00 till 16:00 on 24/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
396460: MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:27hrs)
Status: Currently open.
Location: Whitfield CT16.
Location: Whitfield CT16.
There is essential maintenance taking place between the hours of 08:00 till 17:00 on 24/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398192: MAINTENANCE AFFECTING SERVICES Last updated:(22 Jun 2026 08:37hrs)
Status: Currently open.
Location: Nottingham NG3.
Location: Nottingham NG3.
There is essential maintenance taking place between the hours of 08:00 till 16:00 on 23/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
396546: MAINTENANCE AFFECTING SERVICES Last updated:(22 Jun 2026 08:34hrs)
Status: Currently open.
Location: Crawley RH10.
Location: Crawley RH10.
There is essential maintenance taking place between the hours of 08:00 till 17:00 on 23/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398547: MAINTENANCE AFFECTING SERVICES Last updated:(22 Jun 2026 08:33hrs)
Status: Currently open.
Location: Oxfordshire OX44.
Location: Oxfordshire OX44.
There is maintenance taking place between the hours of 08:00 and 17:00 on 23/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
396541: MAINTENANCE AFFECTING SERVICES Last updated:(22 Jun 2026 08:32hrs)
Status: Currently open.
Location: Horsham RH14.
Location: Horsham RH14.
There is essential maintenance taking place between the hours of 08:00 till 17:00 on 23/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
396538: MAINTENANCE AFFECTING SERVICES Last updated:(22 Jun 2026 08:30hrs)
Status: Currently open.
Location: Burgess Hill RH15.
Location: Burgess Hill RH15.
There is essential maintenance taking place between the hours of 08:00 till 17:00 on 23/06/2026. Customers may experience an interruption of TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
399236: MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:16hrs)
Status: Closed.
Location: Camborne TR14.
Location: Camborne TR14.
There is maintenance taking place between the hours of 00:00 and 06:00 on 23/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Update (23 Jun 2026 08:16hrs)
This Planned Maintenance was completed on Tuesday, June 23rd, 2026 at 08:16hrs.
This Planned Maintenance was completed on Tuesday, June 23rd, 2026 at 08:16hrs.
399425: MAINTENANCE AFFECTING SERVICES Last updated:(23 Jun 2026 08:15hrs)
Status: Closed.
Location: Central Bedfordshire MK45.
Location: Central Bedfordshire MK45.
There is maintenance taking place between the hours of 02:00 and 03:00 on 23/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Update (23 Jun 2026 08:15hrs)
This Planned Maintenance was completed on Tuesday, June 23rd, 2026 at 08:15hrs.
This Planned Maintenance was completed on Tuesday, June 23rd, 2026 at 08:15hrs.
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