Incidents and Planned Maintenance

There are 28 incidents or planned maintenances that may be affecting customers on our network.

403882 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 08:11hrs)
Status: Currently open.
Location: Exmouth EX8.
There is third party maintenance taking place between the hours of 20:00 on 21/07/2026 through to 08:00 on 22/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
403872 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 08:09hrs)
Status: Currently open.
Location: South Somerset TA18.
There is third party maintenance taking place between the hours of 20:00 on 21/07/2026 through to 08:00 on 22/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
403871 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 08:08hrs)
Status: Currently open.
Location: Cloyton EX24.
There is third party maintenance taking place between the hours of 20:00 on 21/07/2026 through to 08:00 on 22/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
403864 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 08:06hrs)
Status: Currently open.
Location: Comeytrowe TA3,TA4.
There is third party maintenance taking place between the hours of 20:00 on 21/07/2026 through to 08:00 on 22/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
403862 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 08:05hrs)
Status: Currently open.
Location: Honiton EX14.
There is third party maintenance taking place between the hours of 20:00 on 21/07/2026 through to 08:00 on 22/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
403861 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 08:03hrs)
Status: Currently open.
Location: Exeter EX2, EX3, EX4, EX14.
There is third party maintenance taking place between the hours of 20:00 on 21/07/2026 through to 08:00 on 22/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
401365 MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:52hrs)
Status: Currently open.
Location: Southam CV47.
There is maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404367 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:49hrs)
Status: Currently open.
Location: Bishop Auckland.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404365 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:48hrs)
Status: Currently open.
Location: Birmingham B1.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404328 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:47hrs)
Status: Currently open.
Location: West Drayton UB7.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
399807 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:45hrs)
Status: Currently open.
Location: Bristol BS16.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
399801 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:44hrs)
Status: Currently open.
Location: Southampton SO14,.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
399798 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:42hrs)
Status: Currently open.
Location: Stowmarket IP14, Bury St Edmunds IP30.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
399796 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:40hrs)
Status: Currently open.
Location: Cardiff CF71.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
401395: MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:38hrs)
Status: Currently open.
Location: Staffordshire WS14.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Monday 20/07/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404253: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 09:01hrs)
Status: Currently open.
Location: Wokingham RG40 Reading RG2.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404249: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 09:00hrs)
Status: Currently open.
Location: Reading RG31, RG7.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404246: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 08:59hrs)
Status: Currently open.
Location: Woodstock OX20.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404244: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 08:57hrs)
Status: Currently open.
Location: Chalgrove OX44 Aylesbury HP18.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404238: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 08:56hrs)
Status: Currently open.
Location: Slough SL1 , SL2.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
404234: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 08:54hrs)
Status: Currently open.
Location: Bracknell RG42 Maidenhead SL6.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404221: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 08:51hrs)
Status: Currently open.
Location: Reading RG1, RG30.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404219: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 08:49hrs)
Status: Currently open.
Location: Reading RG5.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404218: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Jul 2026 08:48hrs)
Status: Currently open.
Location: Crawthorne RG45.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
404265: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:37hrs)
Status: Closed.
Location: Hertford SG14.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
Update (20 Jul 2026 07:37hrs)
This incident was closed on Monday, July 20th, 2026 at 07:37hrs.
404257: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:36hrs)
Status: Closed.
Location: London UB7.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
Update (20 Jul 2026 07:36hrs)
This incident was closed on Monday, July 20th, 2026 at 07:36hrs.
404188: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:36hrs)
Status: Closed.
Location: East Molesey KT8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
Update (20 Jul 2026 07:36hrs)
This incident was closed on Monday, July 20th, 2026 at 07:36hrs.
404186: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Jul 2026 07:35hrs)
Status: Closed.
Location: Waltham Cross EN8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
Update (20 Jul 2026 07:35hrs)
This incident was closed on Monday, July 20th, 2026 at 07:35hrs.

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