Incidents and Planned Maintenance
There are 11 incidents or planned maintenances that may be affecting customers on our network.
405918 : MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 09:50hrs)
Status: Currently open.
Location: Blackwood NP12.
Location: Blackwood NP12.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 20/08/2026. Customers may experience an interruption to services for up to 2 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406828: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:27hrs)
Status: Currently open.
Location: Worcester WR4.
Location: Worcester WR4.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406827: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:26hrs)
Status: Currently open.
Location: Birmingham B1, B18, B3, B5.
Location: Birmingham B1, B18, B3, B5.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406825: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:23hrs)
Status: Currently open.
Location: Alcester B49 Redditch B98.
Location: Alcester B49 Redditch B98.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406823: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:21hrs)
Status: Currently open.
Location: Bromsgrove/Birmingham B61.
Location: Bromsgrove/Birmingham B61.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405000: MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:17hrs)
Status: Currently open.
Location: Barnstaple EX31.
Location: Barnstaple EX31.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407161: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:14hrs)
Status: Currently open.
Location: London UB7.
Location: London UB7.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407160: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:12hrs)
Status: Currently open.
Location: London EC1A, WC1X, N1, N1C.
Location: London EC1A, WC1X, N1, N1C.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403809: MAINTENANCE AFFECTING SERVICES Last updated:(08 Aug 2026 08:43hrs)
Status: Closed.
Location: London IG6.
Location: London IG6.
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 Aug 2026 08:43hrs)
This Planned Maintenance was completed on Saturday, August 8th, 2026 at 08:43hrs.
This Planned Maintenance was completed on Saturday, August 8th, 2026 at 08:43hrs.
403797: MAINTENANCE AFFECTING SERVICES Last updated:(08 Aug 2026 08:42hrs)
Status: Closed.
Location: Hertford SG14.
Location: Hertford SG14.
There is essential third party maintenance taking place between the hours of 08:00 and 16:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 Aug 2026 08:42hrs)
This Planned Maintenance was completed on Saturday, August 8th, 2026 at 08:42hrs.
This Planned Maintenance was completed on Saturday, August 8th, 2026 at 08:42hrs.
403814: MAINTENANCE AFFECTING SERVICES Last updated:(08 Aug 2026 08:42hrs)
Status: Closed.
Location: London IG6.
Location: London IG6.
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 Aug 2026 08:42hrs)
This Planned Maintenance was completed on Saturday, August 8th, 2026 at 08:42hrs.
This Planned Maintenance was completed on Saturday, August 8th, 2026 at 08:42hrs.
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