Incidents and Planned Maintenance
There are 10 incidents or planned maintenances that may be affecting customers on our network.
375172: MAINTENANCE AFFECTING SERVICES Last updated:(10 Dec 2025 08:50hrs)
Status: Currently open.
Location: Sleaford NG34.
Location: Sleaford NG34.
There is essential maintenance taking place between the hours 09:00 until 16:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374064: MAINTENANCE AFFECTING SERVICES Last updated:(11 Dec 2025 08:16hrs)
Status: Closed.
Location: Reading RG1.
Location: Reading RG1.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 10/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:16hrs)
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:16hrs.
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:16hrs.
374512 : MAINTENANCE AFFECTING SERVICES Last updated:(11 Dec 2025 08:13hrs)
Status: Closed.
Location: Wallyford EH21.
Location: Wallyford EH21.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 10/12/2025. Customers may experience an interruption to services for approximately 2 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:13hrs)
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:13hrs.
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:13hrs.
374400: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(11 Dec 2025 08:12hrs)
Status: Closed.
Location: Inverness IV2 Aviemore PH22.
Location: Inverness IV2 Aviemore PH22.
There is essential maintenance taking place between the hours 21:00 on 10/12/2025 until 08:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:12hrs)
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:12hrs.
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:12hrs.
374397: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(11 Dec 2025 08:12hrs)
Status: Closed.
Location: Aberdeen AB51.
Location: Aberdeen AB51.
There is essential maintenance taking place between the hours 21:00 on 10/12/2025 until 08:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:12hrs)
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:12hrs.
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:12hrs.
357221: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(11 Dec 2025 08:11hrs)
Status: Closed.
Location: London TW8 TW9.
Location: London TW8 TW9.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:11hrs)
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:11hrs.
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:11hrs.
374239: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(11 Dec 2025 08:11hrs)
Status: Closed.
Location: Crewkerne TA18.
Location: Crewkerne TA18.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:11hrs)
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:11hrs.
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:11hrs.
375008: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(11 Dec 2025 08:11hrs)
Status: Closed.
Location: London CR0 CR9.
Location: London CR0 CR9.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:11hrs)
This incident was closed on Thursday, December 11th, 2025 at 08:11hrs.
This incident was closed on Thursday, December 11th, 2025 at 08:11hrs.
375262: Last updated:(11 Dec 2025 08:10hrs)
Status: Closed.
Location: Cambridge CB1 CB2 CB23 CB25 CB3 CB5.
Location: Cambridge CB1 CB2 CB23 CB25 CB3 CB5.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:10hrs)
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:10hrs.
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:10hrs.
376348: MAINTENANCE AFFECTING SERVICES Last updated:(11 Dec 2025 08:10hrs)
Status: Closed.
Location: Bishops Stortford CM23 CM17 Nottingham NG12 London SE10.
Location: Bishops Stortford CM23 CM17 Nottingham NG12 London SE10.
There is essential maintenance taking place between the hours 00:05 until 06:00 on 11/12/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Dec 2025 08:10hrs)
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:10hrs.
This Planned Maintenance was completed on Thursday, December 11th, 2025 at 08:10hrs.
Contact seethelight
Customer Services:
0800 331 7638
E-mail:
Contact Us
Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
