Incidents and Planned Maintenance

There are 10 incidents or planned maintenances that may be affecting customers on our network.

398292 MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:34hrs)
Status: Currently open.
Location: Maidstone ME17.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 17/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
398525 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:31hrs)
Status: Currently open.
Location: Multiple Locations please see below.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 17/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Affected postcode areas are: MK42,MK40,MK44,RG12,RG42,SE16,PO19,CV23,DN3,CB6,CB7,IP8,IP1,TQ7,PE4,NG34,SN15,SN1,SN17AE,SN17BZ,SN3,SN4
No updates for this incident yet.
396318 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:15hrs)
Status: Currently open.
Location: Birmingham B24, Tamworth B79,.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 17/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
395374 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:12hrs)
Status: Currently open.
Location: Weymouth DT3, DT4.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 17/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
393937 :MAINTENANCE AFFECTING SERVICES   Last updated:(15 Jun 2026 09:41hrs)
Status: Currently open.
Location: DA11 Gravesend.
There is essential party maintenance taking place between the hours of 08:00 and 16:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
399475:THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:03hrs)
Status: Closed.
Location: NG34 Sleaford.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jun 2026 08:03hrs)
This Planned Maintenance was completed on Tuesday, June 16th, 2026 at 08:03hrs.
398480:THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:03hrs)
Status: Closed.
Location: SN7 Oxfordshire, IP1 & IP8 Suffolk.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jun 2026 08:03hrs)
This Planned Maintenance was completed on Tuesday, June 16th, 2026 at 08:03hrs.
396338: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:02hrs)
Status: Closed.
Location: B17, B30, B4 Birmingham, TF11 & SY8 Shropshie.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jun 2026 08:02hrs)
This Planned Maintenance was completed on Tuesday, June 16th, 2026 at 08:02hrs.
396304: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:02hrs)
Status: Closed.
Location: NG3, NG7, NG12 Nottingham.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 16/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jun 2026 08:02hrs)
This Planned Maintenance was completed on Tuesday, June 16th, 2026 at 08:02hrs.
398015: MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2026 08:01hrs)
Status: Closed.
Location: London E10.
There is essential maintenance taking place between the hours of 08:00 and 12:00 Monday 15/06/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jun 2026 08:01hrs)
This Planned Maintenance was completed on Tuesday, June 16th, 2026 at 08:01hrs.

Contact seethelight

Customer Services:
0800 331 7638

E-mail:
Contact Us

Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP