Incidents and Planned Maintenance
There are 21 incidents or planned maintenances that may be affecting customers on our network.
404253: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 09:01hrs)
Status: Currently open.
Location: Wokingham RG40 Reading RG2.
Location: Wokingham RG40 Reading RG2.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404249: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 09:00hrs)
Status: Currently open.
Location: Reading RG31, RG7.
Location: Reading RG31, RG7.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404246: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:59hrs)
Status: Currently open.
Location: Woodstock OX20.
Location: Woodstock OX20.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404244: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:57hrs)
Status: Currently open.
Location: Chalgrove OX44 Aylesbury HP18.
Location: Chalgrove OX44 Aylesbury HP18.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404238: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:56hrs)
Status: Currently open.
Location: Slough SL1 , SL2.
Location: Slough SL1 , SL2.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404234: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:54hrs)
Status: Currently open.
Location: Bracknell RG42 Maidenhead SL6.
Location: Bracknell RG42 Maidenhead SL6.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404221: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:51hrs)
Status: Currently open.
Location: Reading RG1, RG30.
Location: Reading RG1, RG30.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404219: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:49hrs)
Status: Currently open.
Location: Reading RG5.
Location: Reading RG5.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404218: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:48hrs)
Status: Currently open.
Location: Crawthorne RG45.
Location: Crawthorne RG45.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404265: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:43hrs)
Status: Currently open.
Location: Hertford SG14.
Location: Hertford SG14.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404257: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:41hrs)
Status: Currently open.
Location: London UB7.
Location: London UB7.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404188: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:39hrs)
Status: Currently open.
Location: East Molesey KT8.
Location: East Molesey KT8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404186: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:37hrs)
Status: Currently open.
Location: Waltham Cross EN8.
Location: Waltham Cross EN8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
401370: MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:29hrs)
Status: Closed.
Location: Worcester WR4.
Location: Worcester WR4.
There is maintenance taking place between the hours of 08:00 and 17:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (17 Jul 2026 08:29hrs)
This Planned Maintenance was completed on Friday, July 17th, 2026 at 08:29hrs.
This Planned Maintenance was completed on Friday, July 17th, 2026 at 08:29hrs.
403591: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:28hrs)
Status: Closed.
Location: Doncaster DN3.
Location: Doncaster DN3.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (17 Jul 2026 08:28hrs)
This incident was closed on Friday, July 17th, 2026 at 08:28hrs.
This incident was closed on Friday, July 17th, 2026 at 08:28hrs.
403471: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:27hrs)
Status: Closed.
Location: Ipswich IP2.
Location: Ipswich IP2.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (17 Jul 2026 08:27hrs)
This incident was closed on Friday, July 17th, 2026 at 08:27hrs.
This incident was closed on Friday, July 17th, 2026 at 08:27hrs.
403957: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:27hrs)
Status: Closed.
Location: Crawley RH10 East Grinstead RH19.
Location: Crawley RH10 East Grinstead RH19.
There is third party maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (17 Jul 2026 08:27hrs)
This incident was closed on Friday, July 17th, 2026 at 08:27hrs.
This incident was closed on Friday, July 17th, 2026 at 08:27hrs.
404336: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:27hrs)
Status: Closed.
Location: Guildford GU3.
Location: Guildford GU3.
There is third party maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (17 Jul 2026 08:27hrs)
This incident was closed on Friday, July 17th, 2026 at 08:27hrs.
This incident was closed on Friday, July 17th, 2026 at 08:27hrs.
403839: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:26hrs)
Status: Closed.
Location: Folkstone CT18 Martello Lakes CT21.
Location: Folkstone CT18 Martello Lakes CT21.
There is third party maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (17 Jul 2026 08:26hrs)
This incident was closed on Friday, July 17th, 2026 at 08:26hrs.
This incident was closed on Friday, July 17th, 2026 at 08:26hrs.
404348: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:22hrs)
Status: Closed.
Location: Weymouth DT3 DT4.
Location: Weymouth DT3 DT4.
There is third party maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (17 Jul 2026 08:22hrs)
This incident was closed on Friday, July 17th, 2026 at 08:22hrs.
This incident was closed on Friday, July 17th, 2026 at 08:22hrs.
404646: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:22hrs)
Status: Closed.
Location: Basildon CM12 Swindon SN1 Sleaford NG34 Tavistock PL19 Leighton Buzzard LU7 Houghton Regis LU5.
Location: Basildon CM12 Swindon SN1 Sleaford NG34 Tavistock PL19 Leighton Buzzard LU7 Houghton Regis LU5.
There is third party maintenance taking place between the hours of 01:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Additional Locations; London SE16 Bedford MK42
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Additional Locations; London SE16 Bedford MK42
Update (17 Jul 2026 08:22hrs)
This incident was closed on Friday, July 17th, 2026 at 08:22hrs.
This incident was closed on Friday, July 17th, 2026 at 08:22hrs.
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