Incidents and Planned Maintenance
There are 6 incidents or planned maintenances that may be affecting customers on our network.
404394: MAINTENANCE AFFECTING TV SERVICES Last updated:(31 Jul 2026 08:31hrs)
Status: Currently open.
Location: Milton Keynes MK10 MK13 MK16 MK17.
Location: Milton Keynes MK10 MK13 MK16 MK17.
There is essential maintenance taking place between the hours 08:00 until 17:00 on 03/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404392: MAINTENANCE AFFECTING TV SERVICES Last updated:(31 Jul 2026 08:29hrs)
Status: Currently open.
Location: Bicester OX25 OX26.
Location: Bicester OX25 OX26.
There is essential maintenance taking place between the hours 08:00 until 17:00 on 03/08/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406349: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(31 Jul 2026 08:28hrs)
Status: Currently open.
Location: Tunbridge Wells TN4.
Location: Tunbridge Wells TN4.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 03/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406259: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(31 Jul 2026 08:26hrs)
Status: Currently open.
Location: Watford WD7.
Location: Watford WD7.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 03/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406232: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(31 Jul 2026 08:26hrs)
Status: Currently open.
Location: Durham DH7.
Location: Durham DH7.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 03/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402281: MAINTENANCE AFFECTING TV SERVICES Last updated:(30 Jul 2026 08:28hrs)
Status: Currently open.
Location: Birmingham B16.
Location: Birmingham B16.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 31/07/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
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Customer Services:
0800 331 7638
E-mail:
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Address:
Driscoll 2
Ellen Street
Cardiff
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