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Incidents and Planned Maintenance

There are 15 incidents or planned maintenances that may be affecting customers on our network.

381751 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 08:08hrs)
Status: Currently open.
Location: Diss IP22, Botesdale IP22.
There is essential third party maintenance taking place between the hours of 20:00 on 28/01/2026 through to 06:00 on 29/01/2026 Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
381747 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 08:06hrs)
Status: Currently open.
Location: Thetford IP25.
There is essential third party maintenance taking place between the hours of 20:00 on 28/01/2026 through to 06:00 on 29/01/2026 Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
381496 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 08:01hrs)
Status: Currently open.
Location: Colchester CO3,CO6.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 28/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
381739 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:58hrs)
Status: Currently open.
Location: Thetford IP25.
There is essential third party maintenance taking place between the hours of 20:00 on Tuesday 27/01/2026 through to 06:00 on 28/01/2026 Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
381743 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:58hrs)
Status: Currently open.
Location: Diss IP22, Botesdale IP22.
There is essential third party maintenance taking place between the hours of 20:00 on Tuesday 27/01/2026 through to 06:00 on 28/01/2026 Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
381191 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:58hrs)
Status: Currently open.
Location: Bognor Regis PO20.PO21.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 28/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
380290 MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:54hrs)
Status: Closed.
Location: Birmingham B1.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:54hrs)
This Planned Maintenance was completed on Tuesday, January 27th, 2026 at 07:54hrs.
381184 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:53hrs)
Status: Closed.
Location: Chester CH1.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:53hrs)
This incident was closed on Tuesday, January 27th, 2026 at 07:53hrs.
381178 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:53hrs)
Status: Closed.
Location: Broomfield CM1.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:53hrs)
This incident was closed on Tuesday, January 27th, 2026 at 07:53hrs.
381167 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:52hrs)
Status: Closed.
Location: Bishops Stortford CM23, Elsenham CM22.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:52hrs)
This incident was closed on Tuesday, January 27th, 2026 at 07:52hrs.
378186 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:51hrs)
Status: Closed.
Location: CH1 Cheshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:51hrs)
This Planned Maintenance was completed on Tuesday, January 27th, 2026 at 07:51hrs.
378924 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:50hrs)
Status: Closed.
Location: TA18 Somerset.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:50hrs)
This Planned Maintenance was completed on Tuesday, January 27th, 2026 at 07:50hrs.
381617 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:49hrs)
Status: Closed.
Location: Reading RG30, RG1.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:49hrs)
This incident was closed on Tuesday, January 27th, 2026 at 07:49hrs.
374949: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:48hrs)
Status: Closed.
Location: RM3 London.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:48hrs)
This Planned Maintenance was completed on Tuesday, January 27th, 2026 at 07:48hrs.
378924: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(27 Jan 2026 07:47hrs)
Status: Closed.
Location: TA18 Somerset.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 27/02/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Jan 2026 07:47hrs)
This Planned Maintenance was completed on Tuesday, January 27th, 2026 at 07:47hrs.

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