Incidents and Planned Maintenance
There are 14 incidents or planned maintenances that may be affecting customers on our network.
401582: MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 23:44hrs)
Status: Currently open.
Location: Chippenham SN15.
Location: Chippenham SN15.
There is essential maintenance taking place between the hours of 00:00-06:00 on Tuesday 06/07/2026. Customers may experience an interruption to services for up to 1 hour during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
399831: MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 08:29hrs)
Status: Currently open.
Location: Polegate BN24 , BN26.
Location: Polegate BN24 , BN26.
There is essential maintenance taking place between 08:00 and 16:00 on 06/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
399832: MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 08:29hrs)
Status: Currently open.
Location: Polegate BN24 , BN26.
Location: Polegate BN24 , BN26.
There is essential maintenance taking place between 08:00 and 16:00 on 06/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402726 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 08:10hrs)
Status: Currently open.
Location: Gloucestershire GL20,GL3, Hereford HR4,HR9, Malvern Hills WR13, Worcester WR5,WR2,.
Location: Gloucestershire GL20,GL3, Hereford HR4,HR9, Malvern Hills WR13, Worcester WR5,WR2,.
There is essential third party maintenance taking place between 21:00 on 07/07/2026 through to 06:00 on 08/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402650 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 08:04hrs)
Status: Currently open.
Location: Hereford HR4,HR2,HR1.
Location: Hereford HR4,HR2,HR1.
There is essential third party maintenance taking place between 21:00 on 07/07/2026 through to 06:00 on 08/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402615 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 08:02hrs)
Status: Currently open.
Location: Ledbury HR8, Malvern Hills WR13.
Location: Ledbury HR8, Malvern Hills WR13.
There is essential third party maintenance taking place between 21:00 on 07/07/2026 through to 06:00 on 08/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402614 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 08:00hrs)
Status: Currently open.
Location: Ross On Wye HR9.
Location: Ross On Wye HR9.
There is essential third party maintenance taking place between 21:00 on 07/07/2026 through to 06:00 on 08/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402612 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 07:58hrs)
Status: Currently open.
Location: Tewkesbury GL3.
Location: Tewkesbury GL3.
There is essential third party maintenance taking place between 21:00 on 07/07/2026 through to 06:00 on 08/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402600 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 07:56hrs)
Status: Currently open.
Location: Tewkesbury GL20,.
Location: Tewkesbury GL20,.
There is essential third party maintenance taking place between 21:00 on 07/07/2026 through to 06:00 on 08/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402598 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 07:54hrs)
Status: Currently open.
Location: Worcester WR2,WR5,.
Location: Worcester WR2,WR5,.
There is essential third party maintenance taking place between 21:00 on 07/07/2026 through to 06:00 on 08/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402594 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 07:50hrs)
Status: Currently open.
Location: Evesham WR11.
Location: Evesham WR11.
There is essential third party maintenance taking place between 21:00 on 07/07/2026 through to 06:00 on 08/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400536 MAINTENANCE AFFECTING SERVICES Last updated:(06 Jul 2026 07:47hrs)
Status: Currently open.
Location: March PE15.
Location: March PE15.
There is essential maintenance taking place between 08:00 and 17:00 on 07/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
397377 : MAINTENANCE AFFECTING SERVICES Last updated:(03 Jul 2026 08:31hrs)
Status: Currently open.
Location: MK10, MK13, MK16, MK17 Milton Keynes.
Location: MK10, MK13, MK16, MK17 Milton Keynes.
There is essential maintenance taking place between the hours of 09:00 and 15:00 on Mon-Thur date 06/07/2026-10/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
396622 : MAINTENANCE AFFECTING TV SERVICES Last updated:(06 Jul 2026 12:38hrs)
Status: Closed.
Location: Bristol BS24, BS29.
Location: Bristol BS24, BS29.
There is essential maintenance taking place between 08:00 and 17:00 on 06/07/2026 Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (06 Jul 2026 12:38hrs)
This Planned Maintenance was completed on Monday, July 6th, 2026 at 12:38hrs.
This Planned Maintenance was completed on Monday, July 6th, 2026 at 12:38hrs.
Contact seethelight
Customer Services:
0800 331 7638
E-mail:
Contact Us
Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
