seethelight

Update (05 Jul 2026 13:33hrs)
Our on site engineer has managed to charge the cabinet battery back ups and we are no seeing restoration of key equipment.

We are also observing customer services restoring across the site. We will continue to monitor this carefully to ensure equipment remains powered up via the battery back ups.

We have also had confirmation of third party engineer attending site to look into mains power issue, current ETA is 17:00.

Thank you for your patience while we work on this fault.

Update (05 Jul 2026 12:40hrs)
Our engineer is on site and completing testing of site equipment, we have identified we no mains power reaching the cabinet equipment and will require attendance of the electrical supplier.

In the meantime our engineer is charging the on site batteries to restore back up power to the cab and ensure services restore to customers.

We will continue to update you as we progress to resolving this fault.

Update (05 Jul 2026 09:27hrs)
Our engineer is on route to site and has a current ETA of 12:00.

Once the engineer is on site, we will work to restore power to equipment as soon as possible to bring services online and continue to investigate main power supply issues.

Update (05 Jul 2026 09:00hrs)
We are aware of a power related incident affecting our on site cabinet, while the site cab has been running on battery back up power supply, this is beginning to run out of charge.

We have deployed an engineer to site to re-charge the batteries and restore services, we will then continue to investigate the mains power issue and look to resolve this alongside.

We will update you further once we have a ETA for engineer arrival to site.

Thank you for your patience while we look to resolve this issue.