Incidents and Planned Maintenance
There are 17 incidents or planned maintenances that may be affecting customers on our network.
406053: PLANNED MAINTENANCE - SERVICE AFFECTING Last updated:(17 Aug 2026 08:48hrs)
Status: Currently open.
Location: Oxfordshire HP18, HP19, HP20.
Location: Oxfordshire HP18, HP19, HP20.
There is essential maintenance taking place between the hours 09:00 on 18/08/2026 until 16:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406764:PLANNED MAINTENANCE - SERVICE AFFECTING Last updated:(17 Aug 2026 08:46hrs)
Status: Currently open.
Location: Somerset BS10.
Location: Somerset BS10.
There is essential maintenance taking place between the hours 08:00 on 18/08/2026 until 16:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407111:THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(17 Aug 2026 08:38hrs)
Status: Currently open.
Location: East Sussex BN27, Essex CM22, CM6, Suffolk IP1, IP6.
Location: East Sussex BN27, Essex CM22, CM6, Suffolk IP1, IP6.
There is essential maintenance taking place between the hours 00:30 on 18/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405075:THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(17 Aug 2026 08:30hrs)
Status: Currently open.
Location: Northamptonshire NN8,.
Location: Northamptonshire NN8,.
There is essential maintenance taking place between the hours 00:00 on 18/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404734: THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(17 Aug 2026 08:28hrs)
Status: Currently open.
Location: Kent ME9, ME10, ME12,.
Location: Kent ME9, ME10, ME12,.
There is essential maintenance taking place between the hours 00:00 on 18/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403432:THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(17 Aug 2026 08:23hrs)
Status: Currently open.
Location: Oxfordshire OX25, OX26.
Location: Oxfordshire OX25, OX26.
There is essential maintenance taking place between the hours 00:00 on 18/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
408930 EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(15 Aug 2026 08:00hrs)
Status: Currently open.
Location: Buxton SK17.
Location: Buxton SK17.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407783 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(14 Aug 2026 09:03hrs)
Status: Currently open.
Location: Essex, CM2,CM3,CM23.
Location: Essex, CM2,CM3,CM23.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407782 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(14 Aug 2026 09:00hrs)
Status: Currently open.
Location: Essex CO4,CO11.
Location: Essex CO4,CO11.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407780 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(14 Aug 2026 08:56hrs)
Status: Currently open.
Location: Essex CO13,CO14.
Location: Essex CO13,CO14.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407779 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(14 Aug 2026 08:54hrs)
Status: Currently open.
Location: Essex CO5,CM9.
Location: Essex CO5,CM9.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407778 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(14 Aug 2026 08:50hrs)
Status: Currently open.
Location: Essex CO7,CO16,CO7,.
Location: Essex CO7,CO16,CO7,.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407766 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(14 Aug 2026 08:47hrs)
Status: Currently open.
Location: Essex CO6.
Location: Essex CO6.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407764 : EMERGENCY THIRD PARTY WORKS - SERVICE AFFECTING Last updated:(14 Aug 2026 08:44hrs)
Status: Currently open.
Location: Essex CM3,CM6,CM7,CM77.
Location: Essex CM3,CM6,CM7,CM77.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 06:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407762: THIRD PARTY EMERGENCY WORKS - SERVICE AFFECTING Last updated:(14 Aug 2026 08:39hrs)
Status: Currently open.
Location: Essex CO16.
Location: Essex CO16.
There is essential emergency maintenance taking place between the hours 23:00 on 17/08/2026 until 05:00 on 18/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407084: MAINTENANCE AFFECTING TV SERVICES Last updated:(13 Aug 2026 09:30hrs)
Status: Currently open.
Location: Nottingham NG12.
Location: Nottingham NG12.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 01/09/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405918 : MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 09:50hrs)
Status: Currently open.
Location: Blackwood NP12.
Location: Blackwood NP12.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 20/08/2026. Customers may experience an interruption to services for up to 2 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
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