Incidents and Planned Maintenance
There are 14 incidents or planned maintenances that may be affecting customers on our network.
405194: INCIDENT AFFECTING INTERNET SERVICES Last updated:(18 Jul 2026 15:20hrs)
Status: Currently open.
Location: Woking GU24.
Location: Woking GU24.
We have a network incident in Woking GU24 affecting phone and Internet services. Our team are looking into this and will provide an update as soon as possible.
Please do not reset your equipment.
Please do not reset your equipment.
Update (18 Jul 2026 16:36hrs)
An OFNL engineering team has been dispatched to site and is working with our third-party provider to investigate the reported fault.
We will provide further updates as soon as more information becomes available.
An OFNL engineering team has been dispatched to site and is working with our third-party provider to investigate the reported fault.
We will provide further updates as soon as more information becomes available.
404253: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 09:01hrs)
Status: Currently open.
Location: Wokingham RG40 Reading RG2.
Location: Wokingham RG40 Reading RG2.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404249: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 09:00hrs)
Status: Currently open.
Location: Reading RG31, RG7.
Location: Reading RG31, RG7.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404246: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:59hrs)
Status: Currently open.
Location: Woodstock OX20.
Location: Woodstock OX20.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404244: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:57hrs)
Status: Currently open.
Location: Chalgrove OX44 Aylesbury HP18.
Location: Chalgrove OX44 Aylesbury HP18.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404238: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:56hrs)
Status: Currently open.
Location: Slough SL1 , SL2.
Location: Slough SL1 , SL2.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404234: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:54hrs)
Status: Currently open.
Location: Bracknell RG42 Maidenhead SL6.
Location: Bracknell RG42 Maidenhead SL6.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404221: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:51hrs)
Status: Currently open.
Location: Reading RG1, RG30.
Location: Reading RG1, RG30.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404219: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:49hrs)
Status: Currently open.
Location: Reading RG5.
Location: Reading RG5.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404218: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:48hrs)
Status: Currently open.
Location: Crawthorne RG45.
Location: Crawthorne RG45.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Monday 20/07/2026 & Tuesday 21/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404265: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:43hrs)
Status: Currently open.
Location: Hertford SG14.
Location: Hertford SG14.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404257: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:41hrs)
Status: Currently open.
Location: London UB7.
Location: London UB7.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404188: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:39hrs)
Status: Currently open.
Location: East Molesey KT8.
Location: East Molesey KT8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
404186: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(17 Jul 2026 08:37hrs)
Status: Currently open.
Location: Waltham Cross EN8.
Location: Waltham Cross EN8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 20/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
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