Incidents and Planned Maintenance

There are 3 incidents or planned maintenances that may be affecting customers on our network.

386927: MAINTENANCE AFFECTING SERVICES   Last updated:(20 Apr 2026 10:30hrs)
Status: Currently open.
Location: W3 London.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Tuesday 21/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392229: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Apr 2026 10:00hrs)
Status: Currently open.
Location: HP11 High Wycombe.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392219: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Apr 2026 09:45hrs)
Status: Currently open.
Location: NG21 Nottinghamshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 21/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.

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