Incidents and Planned Maintenance
There are 20 incidents or planned maintenances that may be affecting customers on our network.
405918 : MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 09:50hrs)
Status: Currently open.
Location: Blackwood NP12.
Location: Blackwood NP12.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 20/08/2026. Customers may experience an interruption to services for up to 2 hours during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406828: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:27hrs)
Status: Currently open.
Location: Worcester WR4.
Location: Worcester WR4.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406827: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:26hrs)
Status: Currently open.
Location: Birmingham B1, B18, B3, B5.
Location: Birmingham B1, B18, B3, B5.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406825: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:23hrs)
Status: Currently open.
Location: Alcester B49 Redditch B98.
Location: Alcester B49 Redditch B98.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406823: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:21hrs)
Status: Currently open.
Location: Bromsgrove/Birmingham B61.
Location: Bromsgrove/Birmingham B61.
There is essential third party emergency taking place between the hours of 21:00 and 05:00 Monday 10/08/2026 to Tuesday 11/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405000: MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:17hrs)
Status: Currently open.
Location: Barnstaple EX31.
Location: Barnstaple EX31.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407161: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:14hrs)
Status: Currently open.
Location: London UB7.
Location: London UB7.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407160: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 08:12hrs)
Status: Currently open.
Location: London EC1A, WC1X, N1, N1C.
Location: London EC1A, WC1X, N1, N1C.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 10/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403814: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:10hrs)
Status: Currently open.
Location: London IG6.
Location: London IG6.
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403809: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:09hrs)
Status: Currently open.
Location: London IG6.
Location: London IG6.
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403797: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:07hrs)
Status: Currently open.
Location: Hertford SG14.
Location: Hertford SG14.
There is essential third party maintenance taking place between the hours of 08:00 and 16:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405887: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 07:59hrs)
Status: Closed.
Location: Tavistock PL19.
Location: Tavistock PL19.
There is essential third party maintenance taking place between the hours of 22:00 and 00:00 Friday 07/08/2026 to Saturday 08/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 07:59hrs)
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:59hrs.
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:59hrs.
402074: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 07:58hrs)
Status: Closed.
Location: Deeside CH5.
Location: Deeside CH5.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 07:58hrs)
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:58hrs.
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:58hrs.
406158: EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 07:58hrs)
Status: Closed.
Location: Hartlepool TS26, TS27.
Location: Hartlepool TS26, TS27.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 07:58hrs)
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:58hrs.
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:58hrs.
403540: MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 07:55hrs)
Status: Closed.
Location: Ipswich IP2.
Location: Ipswich IP2.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 07:55hrs)
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:55hrs.
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:55hrs.
403532: MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 07:54hrs)
Status: Closed.
Location: Ely CB6, CB7.
Location: Ely CB6, CB7.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 07:54hrs)
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:54hrs.
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:54hrs.
403534: MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 07:53hrs)
Status: Closed.
Location: Ely CB6, CB7.
Location: Ely CB6, CB7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Thursday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 07:53hrs)
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:53hrs.
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:53hrs.
405964: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 07:53hrs)
Status: Closed.
Location: Alcester B49.
Location: Alcester B49.
There is emergency third party maintenance taking place between the hours of 21:00 and 05:00 Thursday 06/08/2026 to Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 07:53hrs)
This incident was closed on Friday, August 7th, 2026 at 07:53hrs.
This incident was closed on Friday, August 7th, 2026 at 07:53hrs.
404956: MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 07:47hrs)
Status: Closed.
Location: Leicester Hinckley LE9, LE10.
Location: Leicester Hinckley LE9, LE10.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Thursday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 07:47hrs)
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:47hrs.
This Planned Maintenance was completed on Friday, August 7th, 2026 at 07:47hrs.
406924: EMERGNECY MAINTENANCE AFFECTING SERVICES Last updated:(07 Aug 2026 02:19hrs)
Status: Closed.
Location: Bury St Edmunds IP30.
Location: Bury St Edmunds IP30.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 Aug 2026 02:19hrs)
This incident was closed on Friday, August 7th, 2026 at 02:19hrs.
This incident was closed on Friday, August 7th, 2026 at 02:19hrs.
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