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Incidents and Planned Maintenance

There are 3 incidents or planned maintenances that may be affecting customers on our network.

385040 - MAINTENANCE AFFECTING TV SERVICES   Last updated:(13 Mar 2026 08:28hrs)
Status: Currently open.
Location: BS16 Bristol.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Friday 13/03/2026. Customers may experience an interruption to their TV services for up to 1hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
386634: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Mar 2026 08:26hrs)
Status: Currently open.
Location: Greenwich Millenium Village SE10.
There is essential emergency maintenance taking place between the hours 22:00 until 08:00 on 15/03/2026 till 16/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
386633: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 Mar 2026 08:25hrs)
Status: Currently open.
Location: Blackwall E14 London E16.
There is essential emergency maintenance taking place between the hours 22:00 until 08:00 on 15/03/2026 till 16/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.

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