Incidents and Planned Maintenance

There are 6 incidents or planned maintenances that may be affecting customers on our network.

396618: INCIDENT AFFECTING INTERNET AND PHONE SERVICES   Last updated:(17 May 2026 20:49hrs)
Status: Currently open.
Location: Corby NN18.
We have a network incident in Corby NN18 affecting phone and internet services. Our team are looking into this and will provide an update by 22:30.

Please do not reset your equipment.
No updates for this incident yet.
394625 MAINTENANCE AFFECTING SERVICES   Last updated:(15 May 2026 08:20hrs)
Status: Currently open.
Location: Bedford MK45.
There is maintenance taking place between the hours of 09:00 and 16:00 on 18/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
395841 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(15 May 2026 08:12hrs)
Status: Currently open.
Location: Hook RG27.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 18/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
395440 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(15 May 2026 08:11hrs)
Status: Currently open.
Location: Peterborough PE7,.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 18/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
395359 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(15 May 2026 08:04hrs)
Status: Currently open.
Location: Peterborough PE6.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 18/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
395308 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(15 May 2026 08:02hrs)
Status: Currently open.
Location: London NW6.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 18/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.

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