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Incidents and Planned Maintenance

There are 8 incidents or planned maintenances that may be affecting customers on our network.

369926 : INCIDENT AFFECTING INTERNET AND VOICE SERVICES   Last updated:(20 Oct 2025 10:53hrs)
Status: Currently open.
Location: MK40, MK44 Biddenham.
We have a network incident in Biddenham affecting phone and internet services. Our team are looking into this and will provide an update by 13:00.

Please do not reset your equipment.
Update (20 Oct 2025 12:29hrs)
We have an issue with the network equipment feeding the site.

We are now waiting for our engineer to attend to carry out troubleshooting and investigation.

We will update you again by 15:00.
363704: MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2025 09:18hrs)
Status: Currently open.
Location: Eastleigh SO50.
There is essential maintenance taking place between the hours of 09:00 until 13:00 on 21/10/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
366948: MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2025 09:15hrs)
Status: Currently open.
Location: Manfield NG18 NG19.
There is essential maintenance taking place between the hours of 09:00 until 16:00 on 21/10/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
369303: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2025 09:14hrs)
Status: Currently open.
Location: Cardiff CF71.
There is essential emergency maintenance taking place between the hours of 00:00 until 06:00 on 21/10/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
369156: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2025 09:13hrs)
Status: Currently open.
Location: Leicester LE16 NN14.
There is essential emergency maintenance taking place between the hours of 00:00 until 06:00 on 21/10/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
369154: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2025 09:12hrs)
Status: Currently open.
Location: Northampton NN2 NN3.
There is essential emergency maintenance taking place between the hours of 00:00 until 06:00 on 21/10/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
369152: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2025 09:11hrs)
Status: Currently open.
Location: Leicestershire LE13 LE15.
There is essential emergency maintenance taking place between the hours of 00:00 until 06:00 on 21/10/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
364770: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(20 Oct 2025 09:09hrs)
Status: Currently open.
Location: Ilford IG6.
There is essential maintenance taking place between the hours of 00:00 until 06:00 on 21/10/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.

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