Incidents and Planned Maintenance

There are 9 incidents or planned maintenances that may be affecting customers on our network.

385758: MAINTENANCE AFFECTING SERVICES   Last updated:(12 Mar 2026 08:33hrs)
Status: Currently open.
Location: Kent CT3.
There is essential maintenance taking place between the hours 06:00 until 08:00 on 13/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
383642: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Mar 2026 08:31hrs)
Status: Currently open.
Location: Nottinghamshire NG24.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 13/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
385389: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Mar 2026 08:29hrs)
Status: Currently open.
Location: Lincolnshire DN21 Suffolk IP8 IP1.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 13/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
381129: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Mar 2026 08:20hrs)
Status: Currently open.
Location: Leicestershire LE9 LE10.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 13/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
381645: MAINTENANCE AFFECTING SERVICES   Last updated:(11 Mar 2026 08:28hrs)
Status: Currently open.
Location: Oxfordshire OX25.
There is essential maintenance taking place between the hours 09:00 until 16:00 on 12/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
383669: MAINTENANCE AFFECTING SERVICES   Last updated:(12 Mar 2026 08:17hrs)
Status: Closed.
Location: East Devon EX1 EX13.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 11/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (12 Mar 2026 08:17hrs)
This Planned Maintenance was completed on Thursday, March 12th, 2026 at 08:17hrs.
385408: MAINTENANCE AFFECTING SERVICES   Last updated:(12 Mar 2026 08:15hrs)
Status: Closed.
Location: Kent ME10 ME9.
There is essential maintenance taking place between the hours 08:00 until 12:00 on 11/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (12 Mar 2026 08:15hrs)
This Planned Maintenance was completed on Thursday, March 12th, 2026 at 08:15hrs.
386559: MAINTENANCE AFFECTING SERVICES   Last updated:(12 Mar 2026 08:15hrs)
Status: Closed.
Location: Colchester CO3.
There is essential maintenance taking place between the hours 09:00 until 15:00 on 11/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (12 Mar 2026 08:15hrs)
This incident was closed on Thursday, March 12th, 2026 at 08:15hrs.
386545: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(12 Mar 2026 08:15hrs)
Status: Closed.
Location: West Berkshire RG14.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 12/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (12 Mar 2026 08:15hrs)
This incident was closed on Thursday, March 12th, 2026 at 08:15hrs.

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