Incidents and Planned Maintenance
There are 24 incidents or planned maintenances that may be affecting customers on our network.
379765: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:16hrs)
Status: Currently open.
Location: NG34 Lincolnshire.
Location: NG34 Lincolnshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374744: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:14hrs)
Status: Currently open.
Location: DE12 SWADLINCOTE.
Location: DE12 SWADLINCOTE.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374742: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:13hrs)
Status: Currently open.
Location: CO16 Essex.
Location: CO16 Essex.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374742: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:12hrs)
Status: Currently open.
Location: EX39 Devon and Torbay.
Location: EX39 Devon and Torbay.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374573: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:10hrs)
Status: Currently open.
Location: LE17 Leicester.
Location: LE17 Leicester.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374470: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:09hrs)
Status: Currently open.
Location: RG7 Reading.
Location: RG7 Reading.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374470: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:07hrs)
Status: Currently open.
Location: S73 Barnsley.
Location: S73 Barnsley.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374413: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:06hrs)
Status: Currently open.
Location: WV11 West Midlands.
Location: WV11 West Midlands.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374343: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:05hrs)
Status: Currently open.
Location: SL2 and SL1 Slough.
Location: SL2 and SL1 Slough.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374234 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:02hrs)
Status: Currently open.
Location: RH11 West Sussex.
Location: RH11 West Sussex.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374230 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 10:00hrs)
Status: Currently open.
Location: PE1 1WY PE1 1WU PE1 1WT PE1 1WX PE1 1WT PE1 Northminster.
Location: PE1 1WY PE1 1WU PE1 1WT PE1 1WX PE1 1WT PE1 Northminster.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374167: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:59hrs)
Status: Currently open.
Location: LU1 Central Bedfordshire.
Location: LU1 Central Bedfordshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
373871: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:56hrs)
Status: Currently open.
Location: TF11 Shropshire.
Location: TF11 Shropshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
373870 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:55hrs)
Status: Currently open.
Location: HR9 Ross-On-Wye.
Location: HR9 Ross-On-Wye.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
373870 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:54hrs)
Status: Currently open.
Location: RG14 West Berkshire.
Location: RG14 West Berkshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
373768: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:51hrs)
Status: Currently open.
Location: DA10 Ebblesfield and ME3 Medway.
Location: DA10 Ebblesfield and ME3 Medway.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
373767: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:49hrs)
Status: Currently open.
Location: TN34, TN37 Hastings TN40 2FT TN40 2FU TN40 2FW TN40 2FX TN40 2FY East Sussex.
Location: TN34, TN37 Hastings TN40 2FT TN40 2FU TN40 2FW TN40 2FX TN40 2FY East Sussex.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
373763: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:48hrs)
Status: Currently open.
Location: GU9 Surrey.
Location: GU9 Surrey.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
373004: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:46hrs)
Status: Currently open.
Location: OX20 Oxfordshire.
Location: OX20 Oxfordshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
372654: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:37hrs)
Status: Currently open.
Location: MK42, MK44 Bedford MK46 Milton Keynes.
Location: MK42, MK44 Bedford MK46 Milton Keynes.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
372475 AND 372477: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:34hrs)
Status: Currently open.
Location: B24, B5 Birmingham.
Location: B24, B5 Birmingham.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
372474: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:30hrs)
Status: Currently open.
Location: E8 London.
Location: E8 London.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371478 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:29hrs)
Status: Currently open.
Location: N9 London Borough of Enfield.
Location: N9 London Borough of Enfield.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
369322: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Jan 2026 09:27hrs)
Status: Currently open.
Location: PO21 Aldwick.
Location: PO21 Aldwick.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
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Customer Services:
0800 331 7638
E-mail:
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Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
