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Incidents and Planned Maintenance

There are 20 incidents or planned maintenances that may be affecting customers on our network.

404646: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:53hrs)
Status: Currently open.
Location: Basildon CM12 Swindon SN1 Sleaford NG34 Tavistock PL19 Leighton Buzzard LU7 Houghton Regis LU5.
There is third party maintenance taking place between the hours of 01:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Additional Locations; London SE16 Bedford MK42
No updates for this incident yet.
404348: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:45hrs)
Status: Currently open.
Location: Weymouth DT3 DT4.
There is third party maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
403839: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:43hrs)
Status: Currently open.
Location: Folkstone CT18 Martello Lakes CT21.
There is third party maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
404336: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:42hrs)
Status: Currently open.
Location: Guildford GU3.
There is third party maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
403957: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:42hrs)
Status: Currently open.
Location: Crawley RH10 East Grinstead RH19.
There is third party maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
403471: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:36hrs)
Status: Currently open.
Location: Ipswich IP2.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
403591: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:31hrs)
Status: Currently open.
Location: Doncaster DN3.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Friday 17/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
401370: MAINTENANCE AFFECTING SERVICES   Last updated:(15 Jul 2026 08:31hrs)
Status: Currently open.
Location: Worcester WR4.
There is maintenance taking place between the hours of 08:00 and 17:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
401363: MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:17hrs)
Status: Closed.
Location: Manchester M4.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Wednesday 15/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:17hrs)
This Planned Maintenance was completed on Thursday, July 16th, 2026 at 08:17hrs.
403464: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:17hrs)
Status: Closed.
Location: Leicester LE7.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:17hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:17hrs.
403466: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:17hrs)
Status: Closed.
Location: Aviemore PH22.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:17hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:17hrs.
403467: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:15hrs)
Status: Closed.
Location: Doncaster DN3.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:15hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:15hrs.
403681: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:14hrs)
Status: Closed.
Location: Bishops Stortford CM23 Uttlesford, Elsenham CM22.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:14hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:14hrs.
403685: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:14hrs)
Status: Closed.
Location: Chichester PO19.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:14hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:14hrs.
403786: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:13hrs)
Status: Closed.
Location: Totnes TQ9 Torquay TQ1 Paignton TQ4.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:13hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:13hrs.
403944: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:13hrs)
Status: Closed.
Location: Worcester WR5, WR2.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:13hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:13hrs.
403946: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:12hrs)
Status: Closed.
Location: Chelmsford CM1.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:12hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:12hrs.
403960: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:12hrs)
Status: Closed.
Location: Swindon SN1, SN17AE, SN17BZ, SN3, SN4.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:12hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:12hrs.
404040: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jul 2026 08:12hrs)
Status: Closed.
Location: Romford RM3.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 16/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (16 Jul 2026 08:12hrs)
This incident was closed on Thursday, July 16th, 2026 at 08:12hrs.
402202: MAINTENANCE AFFECTING SERVICES   Last updated:(15 Jul 2026 12:26hrs)
Status: Closed.
Location: Norwich NR12.
There is essential maintenance taking place between the hours of 09:00 and 13:00 on Wednesday 15/07/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (15 Jul 2026 12:26hrs)
This Planned Maintenance was completed on Wednesday, July 15th, 2026 at 12:26hrs.

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