Incidents and Planned Maintenance

There are 15 incidents or planned maintenances that may be affecting customers on our network.

303346 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 09:09hrs)
Status: Currently open.
Location: NOTTINGHAM, NG3.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
303077 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 09:07hrs)
Status: Currently open.
Location: Harlow , CM17.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
303072 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 09:05hrs)
Status: Currently open.
Location: Dartford, DA1.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
303057 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 09:03hrs)
Status: Currently open.
Location: East Suffolk ,IP19 / Lowestoft NR32.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
303008 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 08:54hrs)
Status: Currently open.
Location: Suffolk , IP28.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
303000 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 08:52hrs)
Status: Currently open.
Location: Surrey, KT16 / Canalside, GU21.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
302787 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 08:50hrs)
Status: Currently open.
Location: Peterborough,PE4,PE6 / Lincolnshire, PE11.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
301188 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 08:48hrs)
Status: Currently open.
Location: Cambridge CB2.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
298893 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 08:47hrs)
Status: Currently open.
Location: York , YO23.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on wednesday 15/05/2024. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
302229 : MAINTENANCE AFFECTING SERVICES   Last updated:(14 May 2024 08:44hrs)
Status: Currently open.
Location: Wakefield, WF1.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 15/05/2024. Customers may experience an interruption to services for 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
297290 : MAINTENANCE AFFECTING SERVICES   Last updated:(14 May 2024 08:37hrs)
Status: Currently open.
Location: Cornwall, PL15.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 15/05/2024. Customers may experience an interruption to services for 15 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
302506 : MAINTENANCE AFFECTING SERVICES   Last updated:(14 May 2024 08:35hrs)
Status: Currently open.
Location: Cambridgeshire, PE19.
There is essential maintenance taking place between the hours of 0800 and 1700 on Wednesday 15/05/2024. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
302982 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 08:23hrs)
Status: Closed.
Location: Northamptonshire NN8.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 14/05/24. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (14 May 2024 08:23hrs)
This Planned Maintenance was completed on Tuesday, May 14th, 2024 at 08:23hrs.
302997 : THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 08:23hrs)
Status: Closed.
Location: Norfolk,NR8/ NR10.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 14/05/24. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (14 May 2024 08:23hrs)
This Planned Maintenance was completed on Tuesday, May 14th, 2024 at 08:23hrs.
303471 : THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(14 May 2024 08:22hrs)
Status: Closed.
Location: Essex, RM3 /RM16 / RM15,ILFORD IG6 ,Harlow,CM17,London SE10.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 14/05/24. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (14 May 2024 08:22hrs)
This Planned Maintenance was completed on Tuesday, May 14th, 2024 at 08:22hrs.

Contact seethelight

Customer Services:
0800 331 7638

E-mail:
Contact Us

Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP